Refund policy

Our standard returns policy is 14 days for stock which is unopened and in re-sellable condition, no questions asked. There is a collection and re-stocking fee of £10, plus £5 per carton.

Once we’ve received all the correct information from you, we’ll arrange a collection from your site, using our courier partners DPD.

Once it's back with us you'll receive a credit for your stock via email and we'll deduct the fees from this. 

Still need help? Drop us a line at orders@decentpackaging.co.uk